SAN FRANCISCO, June 21, 2022 — BigPanda, Inc. How a partnership with Optm benefits BigPanda’s customers. Automatic Incident Triage. io | 650-562-6555 | 555 Twin Dolphin Drive Suite 155 | Redwood City, CA 94065Login to your Grafana instance. Real-time Topology Mesh. Product Releases. Enterprise Cloud Platform. Automatic Incident Triage. Automatic Incident Triage. Its team. About the BigPanda AIOps Platform. Unified Analytics. Unified Analytics. Incident 360 Console. Event Enrichment Engine. Automatic Incident Triage. Incident 360 Console. This improves correlation and alert noise suppression, assists in accurate root cause analysis, and allows the triggering of workflow automation. io SAN FRANCISCO, July 14, 2021 — BigPanda, Inc. BigPanda aggregates, normalizes, and enriches events collected from fragmented tools and correlates that data into actionable insights. Product Releases. Real-time Topology Mesh. Enterprise Cloud Platform. Incident identifiers are created based on the tags and event data sent to BigPanda for each event. SAN FRANCISCO, April 7, 2022 — BigPanda, Inc. The average enterprise deals with at least. Latest From BigPanda. 12, 2022 — BigPanda, Inc. Latest From BigPanda. Real-time Topology Mesh. Root Cause Changes. Real-time Topology Mesh. Product Releases. Real-time Topology Mesh. Automatic Incident Triage. BigPanda collects, cleans, and prepares data for AIOps processing. To create an enrichment map: Click New Map. Unified Analytics. BigPanda blog. Leading analysts continue to acknowledge BigPanda’s leading role in the AIOps ecosystem. Automatic Incident Triage. We welcomed Insurity’s Lead Cloud. Navigate to Settings > Alert Correlation. Automatic Incident Triage. Event enrichment is a process of programmatically adding contextual data to alerts by ingesting and attaching information from topology, change, orchestration, and other relevant data streams. BigPanda offers several types of integrations: Monitoring: allows BigPanda to receive alerts from your monitoring systems, such as Nagios, SolarWinds, and AppDynamics. Each matched field will be processed into BigPanda tags used for enrichment, normalization, and deduplication. Event correlation. Use the Cribl integration to view and manage alerts from the Cribl Stream. The incident feed is always just a click away. Unified Analytics. The Optm team offers white-glove service from beginning to end, with a focus on a very select group of technologies. Learn how it’s. “We are funneling all of our alerts and events through [BigPanda], prior to incident creation in our ticketing system. This data is first normalized into standard tags and then enriched by the Event Enrichment Engine with configuration information, operational categories and other metadata. Unified Analytics. Many incidents escalate into crippling outages that impact users and customers only because. And this sense of openness extends. Then, try to understand how mature. For example: For sharing events, shows the channel, recipients, and annotation, if applicable. Real-time Topology Mesh. BigPanda has allowed Expedia to reinvest developer and engineer time saved from reducing MTTR towards feature development. Product Releases. io | 650-562-6555 | 555 Twin Dolphin Drive Suite 155 | Redwood City, CA 94065Event Enrichment Engine. Unified Analytics. Enterprise Cloud Platform. The Optm team offers white-glove service from beginning to end, with a focus on a very select group of technologies. Enter your tag information in the Tag Options. Contact Info: info@bigpanda. BigPanda has several APIs available that allow you to integrate with external tools and manage incidents and BigPanda elements in bulk. Unified Analytics. Event Normalization: The next step is to normalize the data. Incident 360 Console. Root Cause Changes. Incident 360 Console. Incident 360 Console. io | 650-562-6555 | 555 Twin Dolphin Drive Suite 155 | Redwood City, CA 94065Event Enrichment Engine. BigPanda’s Open Integration Hub automatically ingests raw event data from all monitoring, change and topology tools. Automatic Incident Triage. With BigPanda’s new AI-Generated Incident Analysis, incident triage and collaboration is easier and faster than ever. Event Enrichment Engine. Incident 360 Console. Event Enrichment Engine. This is why many teams embark on an AIOps journey which includes event correlation and root cause analysis - but without a solid plan for enriching event data, early AIOPs efforts can fail. By empowering IT Operations with event correlation techniques, root-cause analysis methods, and automating the incident management lifecycle, incident management software, BigPanda will minimize downtime, deliver extraordinary user experiences and help organizations thrive in an uncertain future. Root Cause Changes. Enterprise Cloud Platform. Automatic Incident Triage. Consider the autonomous driving analogy. Generative AI is an advanced form of AI that utilizes large language models to rapidly analyze vast amounts of data, process complex patterns, and generate insightful responses. Automatic Incident Triage. Includes ready-to-use ITOps reports and dashboards and provides end-to-end insights into health trends and ITOps KPIs. Real-time Topology Mesh. Automatic Incident Triage. Automatic Incident Triage. The BigPanda Agent is designed to log events into a file for visibility. Event Enrichment Engine. BigPanda gives Splunk users a holistic view. As your business grows and adds applications and digital offerings, BigPanda helps you scale IT operations without increasing complexity or cost. Enabling integrations. Understanding how BigPanda determines which events are correlated into an alert and which alerts are grouped together into incidents can help you configure and use BigPanda more effectively. Unified Analytics. Root Cause Changes. Enterprise Cloud Platform. BigPanda ingests raw event data from integrated monitoring systems and normalizes them into key-value pairs called tags. Enterprise Cloud Platform. Use the Enrichments API to define alert tags and enrichment maps that help users understand incidents more quickly and enrich. Topological enrichment – “decorating” alerts with different attributes from all the systems being monitored in the organization. LIFT. Event Enrichment Engine. Alert Rules configured to send clear events will automatically resolve the corresponding alert in BigPanda on receipt of a clear event. Each matched field will be processed into BigPanda tags used for enrichment, normalization, and deduplication. They discussed Lucid’s unique ITOps journey and how BigPanda helps minimize downtime of critical applications and services. Event Enrichment Engine. Product Releases. Real-time Topology Mesh. BigPanda University. BigPanda Autonomous Operations Platform, the most successful AIOps solution, has been named a finalist for The MIT Sloan CIO Leadership Award. If it is not included, BigPanda uses the time when the event is received. See BigPanda event correlation in action by taking a. Event Correlation and Automation for midsize enterprises, powered by AIOps. BigPanda normalizes alert data from integrated monitoring systems into standard key-value pairs, called tags. Incident triage and remediation traditionally involves dozens of manual actions to notify and coordinate teams. If the recipient is an external ticketing system, provides a link directly to the ticket (for example, a JIRA ticket). Automatic Incident Triage. Incident 360 Console. A CloudIQ Webhook is a notification that is sent when a health issue changes. AIOps platforms apply technologies such as artificial intelligence (AI) and machine learning (ML) to ITOps’ datasets in order to clean the event data coming out of observability tools, correlate those events into incidents, enable ITOps to respond quickly, prevent the number of outages and maintain uptime. We use this tool to help leaders to take a step back and look at both the individuals on their team, as well as the team as a whole, and assess them on. BigPanda’s technology is very much fit for analyzing and correlating both operations and security data as they go hand-in-hand. Event Enrichment: BigPanda can also annotate events with context tags that are extracted from payload data like hostnames or clusters, or from topology data like a CMDB or service map. And when good ‘contextualized’ data is used, it produces rapid, accurate, and high-value analysis in natural language. BigPanda blog. With these additions, Datadog further streamlines every step of your release cycle, from shift-left testing in your CI/CD pipelines. Uses the Amazon Simple Notification Service (SNS) to send CloudWatch Alarm data to BigPanda. Use the Enrichments API to define alert tags and enrichment maps that help users understand incidents more quickly and enrich BigPanda functionality, including correlation patterns and maintenance plans. Root Cause Changes. BigPanda ingests raw event data from integrated monitoring systems and normalizes them into key-value pairs called tags. Root Cause Changes. We've got all of these different systems providing us monitoring and alerting information," Smith said. Incident 360 Console. Unified Analytics. Quarter over Quarter (QoQ) Quarter over Quarter (QoQ) is the change from the previous quarter to the last quarter in the timeframe. This helps speed up the process of IT incident management to include incident detection, investigation, and resolution. Unified Analytics. In light of the current macroeconomic environment, BigPanda is announcing today that we are streamlining and restructuring our company to better execute on our mission. Incident 360 Console. io | 650-562-6555 | 555 Twin Dolphin Drive Suite 155 | Redwood City, CA 94065Event Enrichment Engine. Automatic Incident Triage. Automatic Incident Triage. Organizations can better realize the value provided. In addition, a preview capability makes it easy to build and test new filter patterns based on alert metadata and enrichment tags. Event Enrichment Engine. Add topology data from external sources. BigPanda’s best-in-class Event Enrichment Engine offers cross-domain enrichment capabilities at scale to assure AIOps success CTO Perspective – The unattainable land of tool consolidation Can we reach the promised land of tool rationalization, or is this a never-ending struggle? BigPanda is here to make the onboarding process as fast and easy as possible. Root Cause Changes. BigPanda has been helping option 1 and option 2 organizations—including some of the largest ones in the world—build better boats for years,. Automatic Incident Triage. Unified Analytics. Root Cause Changes. SaaS-native platform provides built-in scaling, seamless updates, high availability, and. Additional tag mapping can be added to accommodate the full list of enrichment values to add to the event. BigPanda engineers your raw events across several stages including filtering, normalization, deduplication, aggregation, and enrichment. Level-1 responders in our operations center no longer have to parse 100,000s of events. Why BigPanda? Using AI-driven event correlation and cross-domain enrichment, BigPanda understands the impact of Datadog alerts on outside dependencies so incidents that affect service availability and user experience can be prioritized and triaged using automated workflows. Incident 360 Console. Cribl. Incidents in BigPanda represent a high-level issue occurring within your infrastructure. Includes ready-to-use ITOps reports and dashboards and provides end-to-end insights into health trends and ITOps KPIs. Event Enrichment Engine. BigPanda’s Incident Intelligence service provides a powerful AI/ML-driven alert correlation engine that can help identify incidents in real-time, accelerate triage by adding business context and business logic, and surface probable root cause. Automatic Incident Triage. In the Create a new Map screen, give your map a short, descriptive Map Name. Incident 360 Console. The system checks the event incident key to determine if the event is a match. Automatic Incident Triage. 1. Incident 360 Console. Enterprise Cloud Platform. io | 650-562-6555 | 555 Twin Dolphin Drive Suite 155 | Redwood City, CA 94065Event Enrichment Engine. Who: Jason Walker, the company’s chief customer officer, and Cari Jaquet, BigPanda’s vice president of marketing, will host in MTV “VJ” style across the live streaming two-day event. Winning designs will be added to the Panda Gallery – and the artist who submitted it will be featured! Winning artists will get $50 to spend at Pandamart, the BigPanda company. Enterprise Cloud Platform. A list of existing incident tags appears. Root Cause Changes. A modern AIOps platform is fully capable of handling complex mappings such as multiple applications per host, multiple hosts per application, or nested dependencies. As raw data is ingested into BigPanda from integrated tools, the system correlates related events into high-level incidents. Real-time Topology Mesh. That’s it. Contact Info: info@bigpanda. Real-time Topology Mesh. BigPanda Workload: The number of resolved incidents multiplied by MTTR. Root Cause Changes. and normalize events and enrich them with deep contextual information. Raw alarm data is a start, but it’s not sufficient to be able to pinpoint root cause and enable an effective fix. Event Enrichment Engine. Root Cause Changes. Magazine - IT Ops Pulse. Enterprise Cloud Platform. BigPanda's inbound integrations make it simple to bring together monitoring, change, and topology tools. Product Releases. Root Cause Changes. m. Unified Analytics. Automatic Incident Triage. Unified Analytics. To activate the pattern, click the Active toggle icon in the pattern details pane. A directory of events for Victoria, Vancouver, Whistler and all of British Columbia, Canada, including food and wine, festivals, music concerts and. Real-time Topology Mesh. "BigPanda’s Event Enrichment Engine helps structure our event data and adds more context to alerts for our Operations team to triage issues quickly and achieve better alert compression rates. Users can easily customize and deploy cross-domain enrichment of monitoring alerts, making correlation and noiseEvent Enrichment By incorporating context and business logic into incidents using the BigPanda Incident Intelligence feature, the response time of the NOC has been greatly improved. Event Enrichment Engine. Enterprise Cloud Platform. BigPanda gives Modern Ops teams a dynamic, automated incident management solution. BigPanda allows you to easily automate incident routing: The Open Integration Hub allows incident enrichment, providing the ability to tie in routing information to alerts The Operations Console allows setting up custom environments that reflect the different inboxes each team is responsible for. BigPanda blog. Root Cause Changes. up-to-date visibility for users and the Event Enrichment Engine. We next investigated how large language models can be used in production at a typical NOC. Alert Enrichment Using AIOps with your observability tools can sift through data to detect unusual patterns, ensuring IT teams focus on top-priority issues. Automatic Incident Triage. united in the fact that, hey, it’s costing us too much to run our services. Incident 360 Console. Incident 360 Console. Craig Bowman, senior director of federal sales for VMware. Real-time Topology Mesh. Root Cause Changes. Incident 360 Console. Sanjay is a visionary. Log files can be helpful when debugging an integration. Event Enrichment Engine. If an alert enters BigPanda with a matching application name, the alert is automatically enriched with the associated owner and runbook URL. Invent to learn about exciting insights about BigPanda’s Generative AI. 29, 2022 (GLOBE NEWSWIRE) -- BigPanda, Inc. Automatic Incident Triage. To access the API Keys screen: In the upper right-hand corner of the BigPanda UI, click. io | 650-562-6555 | 555 Twin Dolphin Drive Suite 155 | Redwood City, CA 94065For BigPanda users, the integration lets them tap into Datadog's new service-to-service topology map to drive event enrichment, correlation, impact analysis and prioritization. Unified Analytics. In fact, over the last two years, a number of vendors have started to offer IT Ops tools powered by AI/ML – or as they are often called – AIOps. Enterprise Cloud Platform. Magazine - IT Ops Pulse. BigPanda not only grew its footprint with existing customers last year, but also saw a five-time year-over-year increase in deals valued at over $1 million. Event Enrichment Engine. Product Releases. Magazine - IT Ops Pulse. Event Enrichment Engine. At BigPanda, the marketing team has started experimenting with how we run offsites, with the aim of trying to find a “secret sauce” that. BigPanda’s Incident Timeline lets your IT Ops teams easily understand how an incident evolved over time and the cause-and-effect relationships between its alerts, making root cause analysis of incidents and. Total Events: Total number of events sent to BigPanda and the number of configured monitoring sources sending those events. Incident 360 Console. BigPanda offers these capacities, which are especially critical for DevOps, SREs, and other agile teams to. ServiceNow CMDB data can add key relevant business information to event enrichment, ensuring that operators have all the data they need to triage and remediate incidents. Unified Analytics. Automatic Incident Triage. Real-time Topology Mesh. Product Releases. Solutions. Incident 360 Console. A list of existing incident tags appears. BigPanda’s Real-time Topology Mesh provides teams with a real-time, always up-to-date topology model of the full IT stack. Root Cause Changes. Incident triage and remediation traditionally involves dozens of manual actions to notify and coordinate teams. Product Releases. io | 650-562-6555 | 555 Twin Dolphin Drive Suite 155 | Redwood City, CA 94065BigPanda Event Enrichment Engine Supercharges Insights That Accelerate Incident Response and Increase Uptime. Updated 29 days ago Incident Enrichment is a process for applying contextualized business logic through enrichment to an incident (or group of alerts) with varying quality. Solutions . Enterprise Cloud Platform. Product Releases. Event Enrichment Engine. Enterprise Cloud Platform. Incident 360 Console. By default, the incident identifier is a combination of the correlating events’ primary and secondary properties. Real-time Topology Mesh. Watch this space for more news in the weeks to come! “Under-the-hood” visibility enables. Additionally, it draws from various sources to enhance ServiceNow’s CMDB, ensuring effective alert correlation and aiding in root cause analysis. Event data doesn’t just have to be IT Ops—it could be security, for example. These correlated alerts can be enriched with contextual data from other tools. BigPanda is a private software company headquartered in Mountain View, California. Once. Product Releases. WHERE: Shoreditch Treehouse, 34 Charlotte Road, Flat 5, London EC2A 3PB. Product Releases. Event Enrichment Engine. Contact Info: info@bigpanda. This allows BigPanda to provide market-leading event correlation, root cause analysis and incident management automation. Event Volume by Monitoring Source: A breakdown of events received by each monitoring source. Why BigPanda?The BigPanda AO platform has eliminated the manual effort and complexity of monitoring IT incidents across our infrastructure environment. Brazil-based Tech Multinational Leverages BigPanda to Break Down Ops Silos, Improve Delivery of Services. Enterprise Cloud Platform. BigPanda's supports C-level visibility and cross-organizational collaboration with an Event Correlation and Automation platform, powered by domain-agnostic AIOps. Unified Analytics. Now solve your noisy ChatOps problem. Event Enrichment Engine. The BigPanda ServiceNow CMDB integration works by configuring a scheduled job in your ServiceNow. Rather than continuously monitoring these streams, individuals are notified when significant events or alerts occur. Incident 360 Console. Magazine - IT Ops Pulse. Enterprise Cloud Platform. Incident 360 Console. Enrichment. Automatic Incident Triage. Tool consolidation is the process of analyzing which IT observability and monitoring tools to use, which to add, and which to retire. BigPanda has been helping option 1 and option 2 organizations—including some of the largest ones in the world—build better boats for years,. Automatic Incident Triage. The default logging configuration can be updated to your desired. Root Cause Changes. How to calculate Mean Time Between Failures. It doesn’t happen overnight, but with time, and with the help of AI/ML, it is doable. Automatic Incident Triage. Incident 360 Console. Product Releases. Automatic Incident Triage. Enterprise Cloud Platform. Root cause analysis. Enterprise Cloud Platform. ServiceNow CMDB data can add key relevant business information to event enrichment, ensuring that operators have all the data they need to triage and remediate incidents. BigPanda ingests the raw event data from monitoring, topology and change systems through its Open Integration Hub. Contact Info: info@bigpanda. Incident 360 Console. BigPanda allows you to use a variety of tags to provide contextual data. Contact Info: info@bigpanda. BigPanda Query Language (BPQL) is used for complex incident investigation and correlation pattern building in BigPanda. Lookup items are not added to. Event management software processes event information and detects issues, which helps to speed up resolution as well as system stability. In the left sidebar click the alerting icon (bell) then open the Notification channels tab. By carefully determining the usage and value of your current observability stack, your ITOps teams can consolidate redundant tools and those providing little value to reduce your operational costs. Automatic Incident Triage. Contact Info: info@bigpanda. Enterprise Cloud Platform. AI has revolutionized the way we engage online in 2023. Automatic Incident Triage. SAN FRANCISCO, Jan. Unified Analytics. As new alerts are received, BigPanda evaluates all matching patterns and determines whether to update an existing incident or create a new incident. io | 650-562-6555 | 555 Twin Dolphin Drive Suite 155 | Redwood City, CA 94065The path to success via The Three Ways. Success of AIOps tools, relies heavily on the quality of data fed to their AI/ML algorithms. Product Releases. From the list of correlation patterns, select the suggested pattern that should be activated. Why BigPanda?BigPanda’s best-in-class Event Enrichment Engine offers cross-do. Root Cause Changes. You’ve solved your noisy alert problem with BigPanda. Unified Analytics. Automatic Incident Triage. In essence, BigPanda ingests data from your observability tools, refines it through deduplication, correlation, normalization, and enrichment, and presents a unified, unbiased view of events across your entire IT operation in the BigPanda Unified Analytics platform. Today, at Dash 2020, we unveiled new products and features on the Datadog platform that provide engineering teams with even deeper visibility into their distributed applications and infrastructure. Product Releases. Real-time Topology Mesh. Unified Analytics. Incident 360 Console. Contact Info: info@bigpanda. In addition, enriched events facilitate event correlation and. The new average. The platform allows you to detect incidents as they form, in real time, before. Event Enrichment Engine. Incident 360 Console. Former Snowflake Sales VP to Lead the Company’s Global Go-to-Market Functions. BigPanda's event correlation and alert reduction is also connected to IHG's ServiceNow ticketing system to start incident response workflows for its incident managed service. The main product consists of a fully customizable cloud-hosted event management console for event integration, reporting, correlation, and enrichment. In essence, AIOps elevates the efficiency of observability, monitoring, and event management. Purpose-built for large, complex and modern IT environments, BigPanda helps IT Ops, NOC, DevOps and SRE teams supporting their enterprises reduceOne of the powers of BigPanda is in its ability to aggregate and normalize event data. Unified Analytics. BigPanda blog. BigPanda’s Workflow Automation service leverages automated notifications and ticketing to accelerate incident investigation and resolution. Created as a SaaS-native event correlation and automation platform for IT Operations, BigPanda delivers high performance with enterprise-class availability, resilience, and dynamic scalability. Many incidents escalate into crippling outages that impact users and customers only because. Real-time Topology Mesh. Solutions . But let’s not forget two additional, substantial gains. This enrichment can be divided into two major groups. Event Enrichment Engine. Why BigPanda?Event Enrichment Engine. Use the Incidents tab to manage active incidents from a centralized place. If you do not see your tool listed below, it may still. Incident 360 Console. The value for the incident_key can be overridden by explicitly setting. Automatic Incident Triage. Event Enrichment Engine. 3) Provide event correlation. Root Cause Changes. Magazine - IT Ops Pulse. Events. Product Releases. io | 650-562-6555 | 555 Twin Dolphin Drive Suite 155 | Redwood City, CA 94065The Best Root Cause Analysis Tools and Techniques for IT. Dramatically reduce IT noise by filtering out false positives and benign events, and deduplicating recurring or cross-platform repetitions of. The map name will appear in the description for each mapping enrichment item when viewing or editing alert tag settings.